1. Acceptance of Terms and Conditions
By accessing and using the website [TheSensateSpace.com] (the "Site") and purchasing any products or services offered on this Site, you agree to be bound by these Terms and Conditions of Sale ("Terms"). If you do not agree with these Terms, please refrain from using this Site.
2. Definitions
- "We," "us," and "our" refer to Kendra Dunchue, operating as "The Sensate Space," the seller of online resources on this Site.
- "You" and "your" refer to the user and customer of this Site.
- "Products" or "Services" refers to any online training, templates, or other resources available for purchase on this Site.
3. Australian Consumer Law
Our products and services are provided in compliance with the Australian Consumer Law (ACL). As a consumer, you have certain rights and protections under the ACL that cannot be excluded or limited by these Terms. Nothing in these Terms intends to or has the effect of excluding, restricting, or modifying those rights and protections.
4. Purchase and Payment
- To purchase products or services on this Site, you must provide accurate and complete payment information.
- Prices displayed on the Site are in Australian Dollars (AUD) and are inclusive of any applicable taxes.
- Payment methods accepted may include credit card, PayPal, or other methods as indicated during the checkout process.
5. Product Delivery and Access
- Upon successful payment, you will receive access to the purchased product or service via digital download or through the provided access link.
- Access to the purchased product or service is for your personal or business use and may not be shared or resold without our explicit consent.
6. Refunds and Returns
- We offer a 30-day satisfaction guarantee for our products and services. If you are not satisfied, please contact us within the specified period for a refund. We will request feedback on your reasons for your refund to assist us in product review and development.
- Refunds will be issued in accordance with our Refund Policy, which is available below.
6a. Refund Policy
We are committed to complying with the Australian Consumer Law (ACL) and providing you with the rights and protections you are entitled to as a consumer. If you believe that a product or service purchased from us does not meet the consumer guarantees provided under the ACL, including but not limited to being of acceptable quality, fit for purpose, and as described, please contact us within a reasonable timeframe.
Under the ACL, you may be entitled to a refund or replacement if the product or service does not meet these guarantees. We will assess your request for a refund or replacement in accordance with our obligations under the ACL and respond to you within a reasonable period.
Any refunds provided will be issued using the same payment method as your original purchase or through another method agreed upon between you and us.
Please note that this refund policy does not affect your statutory rights under the ACL, and we are committed to ensuring that your consumer rights are upheld.
For more information on consumer guarantees and your rights under the ACL, please visit the Australian Competition and Consumer Commission (ACCC) website at www.accc.gov.au
7. Intellectual Property
- All content, materials, and resources provided on this Site are protected by intellectual property laws and are the property of Kendra Dunchue, operating as "The Sensate Space," unless otherwise stated.
- Purchasing a product or service does not grant you ownership of the intellectual property rights. You are granted a limited, non-exclusive license to use the purchased product or service for its intended purpose.
8. Limitation of Liability
- To the extent permitted by law, we exclude all liability for any direct, indirect, incidental, special, or consequential damages arising out of the use of our products or services.
- Our liability for any breach of consumer guarantees under the ACL is limited to, at our discretion, the replacement, repair, or refund of the product or service in question.
9. Privacy
- We collect and process your personal information in accordance with our Privacy Policy, which is available on our website.
10. Amendments to Terms and Conditions
We reserve the right to amend or update these Terms at any time without prior notice. You should review these Terms periodically to stay informed of any changes.
11. Contact Information
If you have any questions or concerns about these Terms and Conditions of Sale, please contact Kendra Dunchue, operating as "The Sensate Space," at `mail@thesensatespace.com`.
Last updated: 21/09/2023